behars Loading... Please wait...

FAQs

Is it safe to use my credit card on your site?

Shopping online at Team Rhapsody is safe. Your credit card details are encrypted.

What payment options do you have?

You can purchase online with Visa & Mastercard. We also accept Direct Debit payments from New Zealand customers only.

Direct Debit Details
Please Direct Debit payment for your order to our bank account using the reference number emailed to you. ASB: 12-3084-0208290-00

All purchases will be sent once the Direct Debit has been cleared.

How long will it take before I receive my order?

Most orders are processed the following business day after your order has been accepted through our secure server. Your credit card is not charged until all items have been confirmed as available. Other payment options may cause a slight delay and will be dispatched once your payment is processed.

What are your delivery charges?

New Zealand

  • Nationwide courier we charge $8.50

Shipping time is typically from 2-5 business days.

Australia

  • Shipping is $20.00 anywhere in Australia.

We ship orders to Australia by tracked Courier. Shipping time is typically from 7-10 business days.

International

Please email us at info@teamrhapsody.co.nz for a quotation.

I want to return my purchase. What do I do?

Please refer to our Returns Policies.

Back to Top