FAQs and Information

Shoe Conversion Table

1 Is it safe to use my credit card on your site?
2 What payment options do you have?
3 How long will it take before I recieve my order?
4 What are your delivery charges?
5 I want to return my purchase what do I do?

Q 1.Is it safe to use my credit card on your site?
A Shopping online at Rhapsody is safe. Your details are encrypted and secured by our Comodo server software (using SSL Technology). Comodo is the 2nd largest Certification Authority for ensuring Identity Trust & Assurance on the web.

Q 2. What payment options do you have?
A You can purchase online with Visa & Mastercard. We also accept Direct Debit payments from New Zealand customers only.

Direct Debit Details
Please Direct Debit payment of your order to our bank account using the reference number emailed to you.

ASB
12-3084-0208290-00

All purchases will be sent once the Direct Debit has been cleared.

Q 3. How long will it take before I recieve my order?
A Most orders are processed the following working day after your order has been accepted through our secure server. Your credit card is not charged until all items have been confirmed as available. Other payment options may cause a slight delay and will be dispatched once your payment is showing.

Q 4. What are your delivery charges?
A $7 track & trace nationwide. We do combine shipping costs for multiple items. International orders please ask for a quote on delivery charges.

Q 5. I want to return my purchase what do I do?
A If there is a fault or problem with your purchase please give us a call or send us an email, we will be happy to sort out any problems directly.

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